About Us
About Us
Welcome to Dua Beauty Lounge
Welcome
to
Dua
Beauty Lounge
Dua Beauty Lounge is a special salon that caters to the specific beauty needs of women only. Our experienced Hair Stylists, Hair Colourists, Beauty Therapists and Aestheticians offer a range of services that includes Eyebrows Threading, Waxing & Tinting, Eyelash Extensions, Microblading, HD eyebrows, Facials, Body and Intimate Waxing, Hair Treatments, Haircuts & Hair Colouring, Massage,, Makeup, Henna Tattoos, Facial Aesthetics and IPL Laser treatments.
We have something for everyone, whether you are a young adult or a grandmother. Our staff strives to deliver satisfaction to our clients and takes great care in providing individual attention to everyone regardless of their race, colour or creed.
The salon is located in Rose Hill, Carshalton and is designed exclusively for women. We believe that every woman should have a safe space where she can relax and unwind.
At Dua Beauty Lounge, women can openly discuss their skin and hair concerns without feeling judged or uncomfortable. Our staff is super friendly and hospitable, providing a warm and welcoming atmosphere to our clients.
We use only high-quality products and maintain strict cleanliness standards to ensure that our clients receive the best possible service. Our prices are affordable and cater to everyone, regardless of their budget. Our mission is to deliver consistent results to our clients using proven beauty techniques and methods.
To experience our expertise and hospitality, simply book an appointment and head over to our salon. We look forward to taking care of you and creating the most beautiful version of you!
Our VISION
Take Your Beauty To The Next Level
Our vision is to establish ourselves as the leading Ladies Only Salon, where women can relax and feel at ease.
Our objective is to deliver exceptional service to every client, from the moment they enter until they leave, with the hope that they become such ardent supporters that they refer us to friends, family, and even strangers they meet at the Shops.
We aspire to create DUA BEAUTY LOUNGE enthusiasts.
We wish to perpetuate happiness among our clients and staff. When one feels good about themselves, it creates a general sense of well-being and happiness, which is contagious.
Our business is founded on honesty, and we prioritize our clients above all else. We will never recommend a service or product that is unnecessary, and we hold ourselves to high standards not only in the services we offer and the products we carry, but also in our conduct as a company.
Years Experience
Happy Clients
Working Hour
dua beauty LOUNGE
GDPR Policy and Privacy
At Dua Beauty Lounge we take your personal data very seriously and that’s why we want to let you know why and how we collect and store your personal details in accordance with the new GDPR legislation.
We collect your data in several ways at Dua Beauty Lounge:
● In the salon using a printed client consultation form
● Contact Form – This is a contact form on our website for you to contact us with enquiries. We ask for your name, email address and to leave a comment, you will NOT be added to our mailing list for using this.
● Social media – You may contact us via Facebook messenger or other networks and we will reply but not store this information.
When arriving for your appointment at the salon we will ask you to complete a client record card.
● Your full name, so we can address you in the salon and ensure all communication is with the correct person.
● Address, to help us distinguish 2 clients with identical names. If any of your loved ones contact us to send you a gift voucher.
● Email address, to send booking confirmations as well as email invoices of any services you have received.
● Medical history including operations, diseases, disorders – Medical history is crucial to allow us to perform our treatments safely and adhere to the terms of our insurance.
● Allergies, to ensure nothing we use during a treatment or around you at the salon can cause you harm, irritation or any other complications and to adhere to the terms of our insurance.
● Medication, some medication can be a contraindication to treatment or react with products we use. It is essential we know details to protect you the client and adhere to our insurance terms.
● Patch test is a skin test we carry out in the salon to test for potential allergic reactions to certain treatments. We keep this on file, so all therapists know you can have that treatment and in the event of a reaction we know what was used and when.
● Treatment history, so each therapist can see what and how the last therapist carried out a treatment on you to ensure results are consistent amongst all staff.
● Your contact preferences, so if you wish to be on our mailing list you must opt in otherwise we cannot legally send you our newsletters and special offers.
● Your consent to use treatments photos – Some of our treatments involve before and after photos on salon devices to aid the client experience and proof of progress/treatment.
● Your data is in digital and paper form at Dua Beauty Lounge. Paper copies of consultation forms are stored alphabetically in a filing cabinet that only staff of Dua Beauty Lounge have access to.
● We will hold your data for up to 2 years unless you ask us otherwise. In order to continue to provide the client with the best service possible we need these records to see exactly what treatments were performed, reactions, likes, dislikes, patch tests, products used etc.
● You have the right to be forgotten. If at any time you no longer wish to be on the Dua Beauty Lounge database that’s no problem, simply send an email to duabeautylounge@gmail.com and we will remove your information.
● You have the right to access your personal data that Dua Beauty Lounge holds and the right to rectification if it is incomplete, incorrect or out of date.
● You have the right to data portability if you wish us to transfer some personal data, maybe patch test results if you are moving to another salon.
● You have the right to object to processing and direct marketing. Your data can remain in one place but not used.
